At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where, 'Health for all, Hunger for none' is no longer a dream, but a real possibility. We’re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

We are looking for a proactive, highly resilient, and confident Key Customer Engagement Specialist to join our Estonia team. Your role is to plan and implement sales to specific, major accounts and territories, where cultivating relationships, identifying opportunities and account management skills are critical. The position is available as of October 1st, 2023 until return of maternity leave employee . You will be reporting directly to Customer Engagement Manager Estonia.

Our LIFE values guide us in our daily work, and you will be an important voice internally with regards to our culture. We put strong emphasis on your mindset and ways of working. We provide the flexibility of hybrid working, balancing remote and office work.

Does this sound like the role for you? Check out more details about the qualifications below!

YOUR TASKS AND RESPONSIBILITIES

• Identifies key decision makers, influencers and gatekeepers in the assigned accounts/ regions/ territories and develops an effective network
• Identifies and anticipates future customer needs and delivers solutions through mobilizing right internal resources and stakeholders
• Self-develops brand strategy and tactics, competitive landscape, and standard tools
• Tailors information and channel choice based on HCPs' preference to build trustful & long-term customer relationship
• Acts as a key interface between customers leveraging all relevant communication channels and all relevant internal stakeholders
• Continuously enriches the customer understanding by capturing in the SF CRM system and take advantage of the technology and valuable data and insights
• Monitors competitive activity in each account/region/territory and ensures that appropriate response strategies are formulated with involvement of relevant internal stakeholders
• Responsible for organizing promotional events for HCPs in/outside healthcare institutions in accordance with applicable laws as well as presenting to HCPs groups
• Digital savvy: Utilizes the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisions
• Provides input and communicates the customer feedback to brand team for promotional campaigns
• Takes active part in tender management on account

WHO YOU ARE

you have:

• University degree or comparable education in medicine, pharmaceuticals or similar
• Successful track in sales at least 3 years in pharmaceutical industry 
• Strong digital mindset, capabilities, and confidence towards omnichannel usage
• Strong communication, building relationship and networking skills and ability to organize yourself
• High independence
• Willingness and ability to adapt quickly to changes and digital savvy
• Ability to balance customer orientation with business objectives
• Fluent in Estonian language and English

WE OFFER

Opportunity for you to be a part of a dynamic and committed team who work to make a difference for the patients and customers. Entrepreneurship is the heart our team and it provides you with significant responsibility to drive your own decisions, take calculated risks and learn from setbacks. You will have a high degree of independency and freedom to plan your day. You will become a part of a large global life science company with a chance to develop your skills and possibility to grow further. At Bayer we value the passion of our employees to innovate and give them the power to change and grow.

We offer a competitive compensation package that includes competitive base salary and a bonus agreement, health support allowance, additional annual vacation days, a positive and inspiring work environment with focus on innovation and new technology.

CONTACT DETAILS

If you meet the requirements of this opportunity, we encourage you to apply now, at the latest 30th of September 2023. Please apply with an updated CV in English. We will review the applications on continuous basis. We reserve the rights to close the advert earlier.

In case of questions, please contact Jaana Laane, Customer Engagement Manager Estonia by e-mail: jaana.laane@bayer.com.

Bayer is an equal opportunity employer and welcomes applications from all individuals. You have a voice, ideas and perspectives and we want to hear them. Because our success begins with you. Be part of something bigger. Be you. Be Bayer.

Functional area: Sales

Seniority level: Professional 

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